The product appeared as activated in the software tab of my online account.
When I then opened SAM, nothing would happen when clicking the “activate” button. To describe the problem I had in case it’s helpful for anyone, including any of the developers, I was getting a “No License Found” warning from SAM whenever I opened Dorico 4 (Dorico 3.5 worked fine - maybe to do with newer software not using the older e-licenser software?). Odd, when it didn’t have the same effect when I had to sign in again after completely uninstalling and reinstalling both the activation and download software. Actively signing out and back in again within the activation manager application seems to have fixed a similar problem for me. Thank you so much for sharing your fix, ZeroZero. What on earth is happening I have NO clue! If I click the Dorico 4 shortcut on my desktop it says “no licence found” and I go around the loop again. Now, in the elicenser it states that Dorico Pro 3.5 is “upgraded to Dorico 4”, but my product still will not run. I could not read the text but pressed it and it seemed to upgrade (a green moving, line). I also tried to enter my code into the elicencer and found a button half concealed in rthe non expandable window on the bottom right. The “More information” button it takes me to a page talking of “Download Access Codes” which is different to “Activation codes”. If I try to run dorico, the Activation manager pops up and a pop up tells me to “Switch to activation manager” (which it already is) and follow the pop ups - which is the pop up I am reading and gives me the only unhelpful option to quit. If I put my “Activation code/Download activation Code” into the elicencer it seems to be a few digits short and tells me that I need to upgrade my elicencer, which I have already done today - twice. When I go round the many loops and labriyths nothing seems to work. I am not sure if it’s old style Elicencer/USB or new something or other.
I installed the product using the dowload manager but I can’t seem to licence it or activate it. Ok, so I decided to upgrade to Dorico Pro 4.
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